Inside Sales Manager – Mohali

An Inside Sales Manager is responsible for leading and managing a team of inside sales representatives to achieve the company’s sales goals. This role requires a blend of strong leadership, sales expertise, and the ability to analyze and optimize processes for improved performance. The Inside Sales Manager works closely with other departments, including marketing and operations, to align strategies and ensure a seamless sales cycle.

Why DesignersX?

At DesignersX, we focus on building solutions that create real impact for businesses across the globe. With 16 years of industry expertise, we offer a dynamic environment where your skills and leadership can thrive. Join us in shaping the future of technology!

Roles and Responsibilities

Leadership and Team Management

• Recruit, train, and mentor inside sales representatives to build a high-performing team.
• Set clear performance expectations and monitor the progress of individual and team KPIs.
• Conduct regular performance reviews and provide actionable feedback.
• Foster a motivating and collaborative work environment.

Sales Strategy and Execution

• Develop and implement sales strategies to meet revenue targets.
• Identify opportunities for cross-selling, up-selling, and customer retention.
• Monitor and analyse sales metrics to identify areas for improvement.
• Manage the sales pipeline and ensure consistent deal closure.

Customer Relationship Management

• Build strong relationships with key clients and understand their business needs.
• Handle escalations and ensure customer satisfaction.
• Leverage customer feedback to refine sales strategies and offerings.

Coordination with Stakeholders

• Collaborate with marketing teams to create and execute lead-generation campaigns.
• Work with product teams to ensure a deep understanding of the company’s offerings.
• Liaise with senior management to report sales performance and forecast revenue.

Technology and Tools

• Ensure effective utilization of CRM tools and sales software.
• Analyse sales data to inform decision-making and improve productivity.
• Train the team on tools and sales technologies to enhance performance.

Required Skills and Qualifications

• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field (MBA preferred).
• Proven experience in inside sales, with at least 2–3 years in a leadership role.
• Strong understanding of sales processes and CRM tools.
• Excellent communication, negotiation, and interpersonal skills.
• Analytical mindset with the ability to interpret sales data and drive actionable insights.
• Ability to lead and inspire a team to achieve challenging goals.

Key Competencies

• Strategic Thinking – Ability to develop and execute long-term sales plans.
• Adaptability – Quickly adapt to changes in the market or business priorities.
• Customer Focus – Prioritize customer satisfaction and long-term relationship building.
• Problem Solving – Effectively address challenges to meet sales targets.
• Collaboration – Work well with cross-functional teams to align sales initiatives.

LIFE AT DESIGNERSX

• Career Growth: Unlock clear pathways for professional advancement with opportunities to lead ground-breaking projects.
• Continuous Learning: Enhance your skills through training programs, workshops, and participation in industry-leading conferences.
• Health & Wellness Support: Benefit from comprehensive medical insurance that covers you and your family.
• Recognition & Rewards: Experience regular performance-based appraisals, incentives, and acknowledgment for your contributions.
• Collaborative Culture: Join a passionate team that values innovation, quality, and teamwork in delivering exceptional solutions.
• Vibrant Celebrations: Participate in exciting annual events, milestone celebrations, and engaging team-building activities.

JOB FEATURES

Enroll Now

Submit your resume and portfolio to hr@designersx.com with the subject line “Application for Inside Sales Manager.“