Fujitec, a global leader in providing residential and commercial lift solutions, is renowned for its comprehensive servicing infrastructure. Their workforce includes engineers, field staff, and sales personnel who handle installation, maintenance, and support operations. Despite their scale, Fujitec faced challenges with managing claims settlements, which relied on cumbersome spreadsheets and paperwork, leading to inefficiencies in processing and approvals.
We need a mobile-based claims management system to replace manual paperwork and streamline claims submission, approval, and processing, ensuring real-time efficiency and data accuracy.
About the Client
We need a mobile-based claims management system to replace manual paperwork and streamline claims submission, approval, and processing, ensuring real-time efficiency and data accuracy.
Project Scope
Fujitec’s claims management process was outdated and heavily reliant on spreadsheets and manual documentation. These inefficiencies caused delays in reimbursements and disrupted workflows, impacting employee satisfaction.
DesignersX partnered with Fujitec to replace their manual claims process with a robust Mobile-Based Claims Management System. The goal was to streamline the submission, approval, and reimbursement workflows, incorporating features like real-time geolocation, multimedia uploads, and centralized data storage.
The solution was designed to handle high claim volumes efficiently while ensuring data security and compliance with Fujitec’s policies. With a user-friendly interface, the system minimized the learning curve for employees and ensured rapid adoption across the workforce.
Services Rendered
- Mobile Application Development
- Real-Time Geolocation Integration
- Scalable Backend Architecture Design
- Data Encryption and API Development
Technology Stack
- Mobile Development (React Native)
- NodeJS
- Firebase (for Real-Time Notifications)
- Geospatial APIs
- Restful APIs
The Challenge
Fujitec faced significant challenges in its claims management, with manual spreadsheets causing inefficiencies and delays. High claim volumes led to errors, while the lack of real-time updates disrupted workflows and lowered employee satisfaction.
Ambitious Expectation
The solution needed to deliver seamless real-time claims processing while handling large volumes of claims securely. DesignersX proposed a scalable, mobile-based system with advanced geolocation and automated workflows, which exceeded Fujitec’s expectations during the proof-of-concept phase.
Stratagy & Excellence
DesignersX developed a mobile-based system by integrating advanced geospatial APIs, secure database architecture, and intuitive design principles. Each deployment stage was rigorously tested to ensure smooth claims submission, approval, and tracking without operational lags.
The Result
The implementation of the Mobile-Based Claims Management System revolutionized Fujitec’s claims process, streamlining operations and delivering impressive results. This innovative solution addressed the challenges faced by the company and enabled a seamless and efficient workflow.
- Improved Efficiency: Claims processing time reduced significantly, accelerating reimbursements and approvals.
- Enhanced Productivity: Field staff could focus on core responsibilities instead of tedious paperwork.
- Accurate Claims Calculations: Automated geolocation-based calculations minimized errors and ensured compliance.
- Better Workforce Satisfaction: Real-time notifications and faster resolutions boosted employee satisfaction.
We need a mobile-based claims management system to replace manual paperwork and streamline claims submission, approval, and processing, ensuring real-time efficiency and data accuracy.