How Much Does It Cost to Build a Service Delivery App Like Airtasker?

Due to the unparalleled experience and seamless user experience, on-demand apps have exploded in popularity. The global surge in on-demand apps owes much to their unmatched convenience and seamless user experiences. In a world craving instant gratification, these apps deliver, offering a myriad of services at our fingertips.

From food and transport to household chores and professional services, everything is now just a tap away. This blend of convenience, control, and diverse services, including e-delivery service options, has ignited the demand for on-demand apps worldwide.

For businesses, these apps open up new horizons. They extend reach, streamline operations, and provide valuable insights for tailored offerings and enhanced customer satisfaction, particularly through the use of an e-delivery app.

In this landscape, platforms like Airtasker in USA have become indispensable, shaping how consumers access services. For businesses eyeing this dynamic market, understanding the costs and strategies behind building such a platform is key.

Creating a service delivery app like Airtasker requires meticulous planning and significant investment. Costs typically range from $40,000 to $300,000, depending on factors like design complexity, development location, and feature scope.

This blog aims to demystify the intricacies of Airtasker-like app development costs and provide insights for a successful launch. Let’s dive in.

Airtasker in a Nutshell: Pioneering Task Delegation and Fulfilment

Airtasker isn’t just an app; it’s a productivity revolution. This online marketplace connects you with a local army of skilled individuals ready to tackle any task, big or small. Think cleaning, gardening, handyman services, moving, even graphic design-the list goes on!

Airtasker is a digital marketplace platform, accessible online and via mobile, that links individuals and businesses with local service providers. It enables users to outsource various tasks and locate local services efficiently. Whether the job involves cleaning, gardening, handyman services, moving, or even virtual tasks like graphic design or website development, users can post their requirements on Airtasker. They set the price they are willing to pay, and interested service providers, known as taskers, can bid on the task or offer their services at a fixed rate.

Here’s how it works: 

Once the task is completed, payment is processed through the platform. This provides a convenient way for individuals and businesses to get tasks done efficiently while allowing taskers to find local work. 

Airtasker boasts over 1 Million users, has completed 2.5 Billion tasks, and garnered 4 million reviews. With $30.9 Million in funding, it has grown into a leading platform for connecting those who need tasks done with skilled service providers. 

In FY23, Airtasker generated AU$44.5 million in revenue and saw a 24.9% increase in Gross Marketplace Volume (GMV), indicating continuous growth. Given DesignersX’s success, now is an ideal time for businesses to develop similar platforms. 

Investing in a Airtasker-like app presents opportunities for innovation and capturing new market trends. This strategic move aligns with evolving market trends and consumer demands for convenience and efficiency. 

How Much Does It Cost to Build a Service Delivery App Like Airtasker?

Developing a service delivery app like Airtasker involves several factors that influence the overall cost, including feature complexity, technological advancements, UI/UX design, and team location. The complexity of features such as user profiles, task posting, messaging systems, payment gateways, and geolocation services significantly impacts development expenses. 

Given these considerations, the estimated cost of creating a custom service provider app like Airtasker generally ranges from $40,000 to $300,000. However, actual costs may vary based on specific project requirements and chosen development methodologies.

Let’s have a look at different factors that are contributing to the cost of building a service delivery app like Airtasker.

Factors Influencing Airtasker-like Services Delivery App Development Costs

The costs of building an app like Airtasker can vary significantly, influenced by numerous factors that each play a crucial role in determining the overall expenses. To understand their impact on development costs, let’s explore these factors in detail.

1. App Complexity

The complexity of an app like Airtasker is largely determined by the number and type of features it requires. Essential features for a service delivery app include user profiles, task posting, messaging systems, payment gateways, geolocation services, ratings, and reviews. Incorporating more of these advanced features directly increases the overall development cost. 

2. Design Requirements

A well-designed UI/UX enhances usability and ensures a seamless user experience. Comprehensive design requirements involve creating user-friendly interfaces, intuitive navigation, visually appealing layouts, and consistent branding elements.

3. Development Team Location

The location of the development team is crucial in determining the overall cost of building a service delivery app like Airtasker. Hourly development rates vary significantly across different regions worldwide, with countries like the US or the UK typically having higher rates than regions like Asia. 

An effective strategy to optimize the development budget is to outsource development tasks to Asian regions such as India. In these areas, highly skilled development teams offer solutions of comparable quality at a lower cost. Leveraging the expertise, resources, and technologies available in Asian countries can significantly enhance project efficiency while effectively managing overall costs. 

Additionally, with the increasing trend of global talent acquisition, development teams in Asian countries are well-equipped to meet international and local compliance standards. Partnering with a development team in such locations can effectively address complex development challenges while ensuring cost-effectiveness. Below are the estimated hourly development rates across various regions that impact the cost of building a service delivery app like Airtasker:

4. Development Team Size

The size and expertise of the development team play a crucial role in determining the cost of building a service delivery app like Airtasker. A highly skilled team, consisting of experienced professionals proficient in service app development, can seamlessly integrate complex features, ensuring efficient development and high-quality outcomes. While investing in such a sizable team may entail higher costs, it reflects the value of their expertise and the commitment to delivering a robust and reliable service delivery solution.

5. Third-Party Integration

Third-party integrations are essential for service delivery apps, involving services like payment gateways, mapping APIs, communication tools, and social media platforms. While these integrations enhance functionality, they also increase complexity and, consequently, the overall development cost of an Airtasker-like app.

6. Compliance and Security Standards

Compliance with security standards and regulations, such as GDPR, HIPAA, or PCI-DSS, is crucial for safeguarding user data and ensuring the app’s legality. However, meeting these standards may add to the development costs, depending on the target market and industry.

7. App Platform

The choice of app platform, whether iOS, Android, or the web, impacts development costs and timelines. Developing for multiple platforms increases complexity and expenses compared to focusing on a single platform initially.

8. Tech Stack

The selection of a suitable tech stack, including technologies like artificial intelligence and machine learning, affects the scalability, performance, and maintenance of the app. Strategic implementation of these technologies, along with the development team’s expertise, significantly influences service delivery app development costs.

9. Quality Assurance

Comprehensive testing and quality assurance procedures are essential for bug identification and resolution, ensuring seamless app functionality across various devices and platforms, and upholding a positive user experience. While investing in QA resources and tools is vital for delivering a top-notch app, it also has a substantial impact on overall project costs.

10. Maintenance

Regular maintenance is crucial for ensuring the optimum performance of a service delivery app like Airtasker. This upkeep helps the app stay current, secure, and compatible with evolving technologies and operating systems. Allocating funds for ongoing maintenance and updates is imperative for the app’s long-term success, albeit it does add to the overall development costs.

Valuable Service Delivery App Features

Creating a service delivery app similar to Airtasker requires features that cater to the unique needs of both service providers and users. Let’s explore the essential features that drive the success of such applications.

User Side Panel

Essential User-Side Features for Developing an App Like Airtasker:

1. Sign-up: Enables users to easily create accounts using their email, phone number, or social media, ensuring a seamless onboarding experience.

2. Profile Management: Allows users to personalize their accounts with details like name, contact information, and profile picture. They can also manage preferences, settings, and notifications.

3. Task Categories: Categorizes tasks into various types, making it easier for users to post specific job requirements, whether for home services, events, or professional tasks.

4. Task Browsing: This lets users explore available tasks posted by service providers. They can browse through categories, view descriptions, and assess the scope of work before expressing interest or making offers.

5. Quick Search: Provides a quick search functionality for users to find specific tasks or services using keywords or filters based on location, task type, budget, and more.

6. Set Time, Date & Budget: Users can specify time, date, and budget when posting tasks or submitting offers, ensuring clear communication and alignment with service providers.

7. Alerts: Sends real-time notifications to keep users informed about updates such as new tasks, messages from providers, or changes to task statuses, ensuring timely responses.

8. Multiple Payment Options: Offers various payment methods like credit/debit cards and digital wallets, giving users flexibility and convenience during transactions.

Service Provider Side Panel

Valuable Service Provider Side Features:

1. Registration: Simplifies the sign-up process, making it quick and intuitive for service providers to join the platform and gain access to features.

2. Add Skills & Portfolio: Enables providers to showcase their skills and past projects, enhancing visibility and credibility to attract potential clients.

3. In-App Messaging: Facilitates seamless communication between providers and clients, allowing real-time conversations and exchange of important information.

4. Payment History: Provides a detailed view of financial transactions and earnings, fostering trust and enabling accurate income tracking for financial planning.

5.Referral Codes: Encourages providers to grow their client base by offering incentives or rewards for successful referrals, and promoting the platform actively.

6. Personal Dashboard: Offers a centralized hub for providers to manage account settings, track performance metrics, and access resources efficiently.

7. My Tasks: Displays a comprehensive list of assigned tasks or projects, helping providers prioritize work, track progress, and meet deadlines effectively.

8. Schedule Management: Includes robust scheduling tools for efficient time management, allowing providers to set availability, accept appointments, and synchronize calendars.

9. Insurance Policy: Provides information about insurance coverage or options for obtaining insurance, ensuring providers feel protected while delivering services.

Admin Side Panel

Essential Admin Features:

1. User Management: Admins oversee user accounts, handling registration, verification, access control, and profile management, ensuring smooth operations.

2. Admin Dashboards: Comprehensive dashboards offer an overview of platform activities, user statistics, task statuses, and financial metrics.

3. Taskers Management: Admins manage taskers’ profiles, qualifications, and certifications, ensuring compliance with platform standards and addressing performance issues.

4. Task Management: Allows admins to oversee task listings, including creation, editing, and moderation, effectively monitoring statuses and intervening in disputes.

5. Category & Subcategory Management: Admins control task categories and subcategories, ensuring tasks are well-organized and easily accessible.

6.Real-time Analytics & Reporting: Provides insights into platform performance with real-time analytics, tracking user engagement, task completion, revenue, and other key metrics.

7. Payment Management: Assists in overseeing financial transactions, managing payment gateways, resolving issues, and ensuring compliance with regulations.

8. FAQ Management: Curates and maintains a comprehensive FAQ section, addressing common user queries to improve satisfaction and reduce support requests.

9. Ticket Management: Handles user inquiries, complaints, and support tickets through a centralized system, ensuring prompt resolution and high customer satisfaction.

How to Build An App Like Airtasker?

Developing an app similar to Airtasker involves a detailed methodology, thorough research, and critical planning to create a compelling and impactful application. Let’s explore the process of developing a service delivery app like DesignersX.

1. Define Goals and Features

Start by clearly defining the goals for the app. Identify key features and functionalities that will distinguish the app in the market and provide value to users. This involves conducting market research, understanding user needs, and outlining a comprehensive feature set aligned with the app’s objectives.

2. Build a Team

Assemble a skilled and dedicated team to execute the development process effectively. This includes hiring developers, designers, project managers, and other professionals experienced in mobile app development and service delivery platforms. Foster close collaboration to encourage communication, creativity, and synergy throughout the development process.

3. Design and Develop

Create an intuitive and user-friendly design that enhances the user experience. Work with designers to develop wireframes, prototypes, and mockups that reflect the app’s branding and functionality. Proceed with development using agile methodologies to iteratively build and refine features based on user feedback and testing.

4. Prioritize Regulations and Compliance

Ensure the app meets legal requirements and industry standards by prioritizing regulatory compliance. Research relevant regulations, such as data protection laws and consumer rights, and implement measures to safeguard user data and ensure transaction transparency. This builds user trust and mitigates legal risks.

5. Secure Data and Communication

Implement robust security measures to protect user data and ensure secure communication within the app. Use encryption protocols, and secure authentication mechanisms, and conduct regular security audits to identify and address potential vulnerabilities. Prioritize user privacy and data protection to build trust and credibility.

6. Test and Refine

Conduct thorough testing at each development stage to identify and resolve issues before launch. Perform functional, usability, and performance testing to ensure the app functions seamlessly across devices and platforms. Gather feedback from beta testers and iterate on features to optimize usability and performance.

7. App Deployment

Prepare for app deployment by optimizing the app store listing, creating promotional materials, and setting up analytics and monitoring tools. Follow the submission guidelines of app stores like Google Play and the App Store for smooth approval and launch.

How to Monetize a Service Provider App Like Airtasker?

Developing an app similar to Airtasker not only enhances user experience but also unlocks a multitude of financial opportunities. To ensure sustained revenue and growth, various monetization strategies can be integrated, including subscription models, task commission fees, featured task listings, and advertising partnerships. Let’s explore these possibilities in detail.

1. Transaction Fees

Incorporating transaction fees is a robust monetization strategy that ensures sustainable revenue generation. These fees help cover the platform’s costs, including development, maintenance, and customer support, thereby ensuring ongoing profitability.

2. Subscription Plans

Offering subscription plans for premium features creates a scalable revenue model. As the platform grows, subscription plans provide a reliable income source and incentivize users to upgrade for exclusive benefits and enhanced functionality.

3. Featured Listings

Implementing featured listings offers an additional revenue stream by providing service providers with increased visibility and exposure. By charging a premium for these listings, the platform can help service providers attract more clients while generating extra income.

4. Commission on Task Value

A commission-based model tied to the value of tasks ensures that revenue scales with the platform’s success. As the volume and value of tasks increase, so does the platform’s revenue, making this a flexible and adaptive monetization strategy for long-term sustainability.

5. Advertising

Integrating targeted advertising into the platform allows for additional revenue generation without directly impacting user experience. Partnering with relevant businesses to display strategic ads can monetize the user base while providing value to advertisers and users alike.

6. Premium Accounts

Offering premium accounts with advanced features and benefits provides a source of recurring revenue while enhancing user engagement and satisfaction. These accounts cater to users willing to pay for extra value, differentiating the platform and increasing overall profitability.

7. Referral Programs

Leveraging referral programs incentivizes user growth and engagement while minimizing acquisition costs. By rewarding users for referring new members, the app can foster organic growth and expand its user base, leading to greater monetization opportunities over time.

8. Transaction Insurance

Offering transaction insurance as an optional service adds value for users and creates an additional revenue stream. By charging a fee for transaction insurance, the app can provide peace of mind to users, generating revenue from those who opt-in for this service.

By integrating these diverse revenue streams, a service delivery app can enhance user experience, drive engagement, and ensure long-term financial success.

Leverage DesignersX’s Expertise to Build Your Own Airtasker-Like Service Marketplace App 

DesignersX, a premier on-demand app development company, excels in collaborating with businesses to develop innovative and impactful service delivery applications. Our collaborative approach ensures the creation of high-quality applications, providing tailored solutions that meet the unique needs and goals of each business.

Our comprehensive service delivery app development services cover the entire process: from concept ideation and strategic UI/UX design to seamless frontend and backend development, rigorous quality assurance testing, deployment, and ongoing maintenance.

Our team of seasoned experts combines unmatched service with extensive app development expertise, offering a personalized approach for both established enterprises and emerging businesses.

In a recent project, ActDrive, an on-demand transportation services app, our experts undertook an extensive development journey. This innovative application, powered by IoT technology, allows drivers to manage their mobile functionalities through simple gestures, ensuring a hassle-free driving experience.

Contact us today to begin a transformative journey in creating cutting-edge service delivery apps. Together, we can revolutionize how users access and experience various services, sparking excitement and inspiration along the way.